Privacy Policy

Last Updated: July 24, 2026

At Aloumera, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Personal Information

• Name

• Email address

• Shipping and billing address

• Phone number

• Payment information

• Order details and purchase history

Device Information

When you browse our website, we may automatically collect certain information, including:

• IP address

• Browser type

• Device information

• Operating system

• Pages viewed and browsing activity

This information helps us improve our website performance and provide a better shopping experience.

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders;

• Provide customer support;

• Send order confirmations, shipping updates, and service-related messages;

• Improve our products, website, and customer experience;

• Personalize your shopping experience;

• Send marketing communications where you have provided consent;

• Prevent fraud and protect the security of our website.

3. Payment Information

Payments are processed securely through third-party payment providers.

Aloumera does not directly store your complete payment card details. Payment information is handled according to the privacy policies and security practices of the payment providers you choose at checkout.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality, analyze website traffic, and understand customer preferences.

Cookies may help us:

• Remember your shopping preferences;

• Provide a smoother browsing experience;

• Measure website performance;

• Deliver relevant advertising.

We may use third-party services such as analytics and advertising platforms, including Google Analytics, Google Ads, and Meta advertising tools, which may collect information according to their own privacy policies.

5. Sharing Your Information

We may share your information with trusted third parties when necessary to operate our business, including:

• Payment processors;

• Shipping and delivery providers;

• Website hosting and e-commerce service providers;

• Analytics and marketing service providers.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Requesting access to your personal data;

• Requesting correction of inaccurate information;

• Requesting deletion of your personal information;

• Opting out of marketing communications.

To exercise these rights, please contact us using the information below.

8. Marketing Communications

If you subscribe to our emails or marketing messages, we may send you updates about products, promotions, and special offers.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external websites.

We encourage you to review their privacy policies before providing personal information.

10. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements.

Any updates will be posted on this page with the revised date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Business name: Aloumera
Address: 35-5 Puzhou Road, Yanjiang Doushi Jingji Yuan, Pukou District, Nanjing, Jiangsu 210000, China
Email: service@aloumera.com
Phone: +86 131 8549 3836

Working Hours:
Mon - Fri, 9:00 AM - 5:00 PM
China Standard Time (GMT+08:00)