Mock Neck Chevron Cable Knit Cashmere Thick Cashmere Sweater

Returns Policy

We want you to love your Aloumera purchase. If you are not completely satisfied, we gladly accept returns within 30 days of delivery for eligible items in original condition.
How to Return:
Contact us at service@aloumera.com with your order number, the item(s) you would like to return, and the reason for your return.
Follow the return instructions provided by our customer service team.
Send your return package using a trackable shipping method.
Please note that customers are responsible for return shipping costs, and Aloumera does not provide prepaid return labels.
Send us the return tracking number after shipping your package so we can monitor your return.
Once we receive and inspect your return, we will process your refund or exchange.
Please ensure items are:
Unworn and unused
Unwashed and undamaged
With original tags and packaging
For full details, please visit our Return Policy.

Shipping

Processing Time: 1–4 business days
Delivery Time: 5–8 business days
Free Shipping: Available on orders over $99
Tracking: A tracking number will be sent by email once your order ships.

Please note that delivery times may vary due to carrier delays, customs processing, or holidays.
For more details, please visit our shipping policy.
We do not deliver to PO BOX addresses.
You are personally responsible for any import duty/tax that may be applied to your order. This isn't a shipping charge, but a legal requirement decided by the governing law where you live. Any orders abandoned/refused by customers due to these charges will be liable for all costs of shipping the order back, including the original shipping cost.