Terms of Service

Last Updated: July 24, 2026

Welcome to Aloumera. By accessing or using our website, you agree to be bound by these Terms of Service. Please read these terms carefully before placing an order or using our services.

1. General Information

This website is operated by Aloumera. Throughout the site, the terms “we,” “us,” and “our” refer to Aloumera. We provide customers with access to our online store featuring silk clothing, cashmere apparel, accessories, and related products.

By visiting our website or purchasing from us, you agree to comply with these Terms of Service and all applicable laws and regulations.

2. Website Use

You agree to use this website only for lawful purposes. You may not use our website to:

• Engage in fraudulent activities;

• Attempt to interfere with website security or functionality;

• Copy, reproduce, or misuse our content without written permission.

We reserve the right to refuse service or restrict access to anyone who violates these terms.

3. Product Information

We make every effort to display product descriptions, colors, sizes, and images as accurately as possible. However, colors may vary slightly depending on your device settings.

Product measurements may have slight variations due to the nature of garment production and fabric characteristics.

We reserve the right to update product information, prices, availability, and descriptions at any time without prior notice.

4. Orders and Payment

When you place an order, you agree to provide accurate and complete information.

All orders are subject to availability and confirmation. We reserve the right to cancel or refuse any order due to:

• Product availability issues;

• Errors in pricing or product information;

• Suspected fraudulent activity.

Payment must be completed through the payment methods available on our website. By submitting an order, you authorize us to process the payment for your purchase.

5. Pricing and Taxes

All prices displayed on our website are shown in the currency indicated at checkout.

Applicable taxes, duties, or fees may vary depending on your shipping destination and local regulations. Customers are responsible for any charges required by local authorities where applicable.

6. Shipping and Delivery

We process and ship orders according to the shipping information provided on our website.

Delivery times may vary depending on destination, shipping method, customs processing, and other factors outside our control.

For detailed information about shipping times and methods, please refer to our Shipping Policy.

7. Returns and Refunds

Our return and refund procedures are described in our Return Policy.

Customers are responsible for reviewing product details, sizing information, and return requirements before purchasing.

We reserve the right to refuse returns that do not meet the conditions outlined in our Return Policy.

8. Intellectual Property

All content on this website, including but not limited to text, images, logos, graphics, designs, and trademarks, belongs to Aloumera or its content providers and is protected by applicable intellectual property laws.

You may not use, copy, or distribute our content without prior written permission.

9. Third-Party Services

Our website may contain links or integrations with third-party services. We are not responsible for the content, policies, or practices of third-party websites.

Your use of third-party services may be subject to their own terms and conditions.

10. Limitation of Liability

To the fullest extent permitted by law, Aloumera shall not be responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products.

Our liability shall be limited to the amount paid by the customer for the applicable order.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with the updated date.

Your continued use of our website after changes are posted means you accept the revised terms.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Email: service@aloumera.com

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Thank you for choosing Aloumera.